Building a Successful Customer Service Culture (Record no. 120726)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00395nam a2200145Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140917b2002 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1856044491 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 025.5 MELL |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mellins, Maxine |
| 245 ## - TITLE STATEMENT | |
| Title | Building a Successful Customer Service Culture |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | London : |
| Name of publisher, distributor, etc. | Facet Publishers, |
| Date of publication, distribution, etc. | 2002 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 212p; |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Library Operations |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Little, Joya |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library & information sciences | Gulbarga University | Gulbarga University | 04/05/2008 | 025.5 MELL | 113727 | 20/06/2014 | 20/06/2014 | General Books |
